Support Hub

We’re unable to make any changes to your order once you’ve hit the ‘place order’ button, this includes the following:

• Changing the item or size

• Delivery/billing address

• Adding items to your order

• Shipping method

There is a 15-minute window where you can cancel your order by locating the order in your account section and hitting the ‘cancel order’ button

After 15-minutes, it is too late to cancel the order and you’ll need to follow our returns process. Check this out here. If you don’t have a customer account, we’re unable to cancel the order for you.

*If you input the incorrect address at checkout, we can not be held accountable if the order goes missing. We are not liable to refund/replace this order.