Support Hub

Returns Policy

Updated 4 years ago

What is your Returns Policy?

Country-Specific Returns Information: Click Here!

  • Products must be returned within 90 days of receiving your order.

  • Products must be unworn and unwashed with all tags still attached.

  • Women’s underwear and swimwear can only be returned if the hygiene seal is still intact.

  • Men’s underwear and swimwear can’t be returned for hygiene reasons.

  • Socks can be returned if they are sealed in their original packaging.

  • We only offer refunds onto the original payment method used to make the order.

  • Exchanges are not part of our returns policy.

  •  For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

  • Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!

MAKE A RETURN

 

Pop-Up Stores Returns Policy

Products purchased from a Gymshark event will be refunded with store credit in the full amount. We don’t provide cash refunds for products purchased at events. If you wish to return something from a pop-up store please contact Customer Support.

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More Questions?

Please contact our support team here.

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